Almanca ve İngilizce Bilen Takım Lideri

TW Bilgi ve İletişim Hizm. A.Ş.

GENERAL QUALIFICATIONS AND JOB DESCRIPTION

As Trenkwalder Türkiye, we are looking for a Team Leader to take part in our German and English operations.

General Qualifications:

• An experience of at least 1 year as a Team Leader in the call center sector,
• Fluent in written and spoken German at a native level,
• Advanced level of written and spoken English,
• Advanced planning and reporting competencies,
• Goal-oriented, with a vision to develop himself/herself and his/her team,
• Keeping the motivation and energy of the team at a high level,
• Analytical perspective and fast problem-solving skills,
• Self-confident, energetic, friendly and highly motivated,
• A good knowledge of MS Office programs and advanced reporting skills
• Residing in Istanbul,
• For male candidates: to have completed or postponed military service.

Job Description:

• Ensuring that the team performance criteria are achieved,
• Providing the necessary coaching and guidance for the team to achieve their goals, monitoring their personal development, and providing the necessary support for team development,
• Following the process updates regarding the sharing of reports on team performance and target achievement with the manager,
• Providing the necessary environment and tools for efficient work,
• Initiating studies to improve and develop the processes under its responsibility and evaluating the results.
  
  

Firmamız Türkiye İş Kurumu'nun 23/12/2021 tarih ve 10400937 sayılı karar uyarınca 1006 nolu belge ile faaliyet göstermektedir.