IT Operasyon Uzmanı

POSİTRONE TEST HİZMETLERİ ANONİM ŞİRKETİ

IT Operations Specialist

About Us: Positrone Testing Services is a leading provider of innovative testing solutions, dedicated to ensuring the quality and reliability of our clients' products. With a commitment to excellence and cutting-edge technology, we serve a diverse range of industries, delivering unparalleled testing services worldwide.

Job Description: We are seeking a motivated and capable individual to join our team as an IT Operations Specialist. In this role, you will be responsible for supporting day-to-day Microsoft 365 requests, SharePoint sites, user creation, and more, while also assisting in the management of Dynamics CRM, Azure, security, and identity and access management systems.

Key Responsibilities:

• Assist in managing and troubleshooting Microsoft 365 applications and services, including Exchange Online, Teams, SharePoint Online, and OneDrive.
• Support the administration of SharePoint sites, ensuring proper access controls, content management, and functionality.
• Assist in user creation, modification, and deletion within Microsoft 365 environment.
• Provide support for Dynamics CRM platform, ensuring smooth operation and user satisfaction.
• Support the management of Azure environment, including resource provisioning, security configurations, and monitoring.
• Assist in implementing security protocols and measures, ensuring compliance with industry standards and best practices.
• Support the implementation and maintenance of identity and access management systems, facilitating secure authentication and access management for customer-facing applications.
• Collaborate with cross-functional teams to identify and implement IT solutions aligned with business objectives, with a focus on security and data protection.
• Stay updated on emerging cybersecurity threats and trends, assisting in recommending and implementing security enhancements as needed.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Up to 5 years of relevant experience in IT operations and systems administration.
• Basic understanding of Microsoft 365, SharePoint, Dynamics CRM, Azure, security, and identity and access management systems.
• Familiarity with IT operations processes, including user management, access control, and troubleshooting.
• Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
• Detail-oriented approach with a willingness to learn and grow in the role.
• Certifications such as Microsoft Certified: Modern Desktop Administrator Associate, Microsoft Certified: Dynamics 365 Fundamentals, CompTIA Security+, or equivalent, are a plus.