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Solution Support Specialist / İstanbul

ETIYA

İstanbul(Avr.)(Esenler)

İş Yerinde

İş Yerinde

Job Type

Full-Time

Position Level

Specialist

Department

Operations

Operations

Application Count

999+ application

Job Type

Full-Time

Position Level

Specialist

Application Count

999+ application

Department

Operations

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QUALIFICATIONS AND JOB DESCRIPTION

ETIYA is a global technology company with more than 1000 employees in 3 continents, developing AI-driven digital transformation applications, based on international standards and customer experience. 

ETIYA strengthens data-driven decision-making structures of organizations and helps them to take effective and agile actions by enabling all steps of the customer journey to be monitored and managed. 

ETIYA, which prioritizes organizations’ transition to customer value management; utilizes its capabilities of Artificial Intelligence, Data Analytics and Customer Management as a competition leverage and enables them to build a full-digital and sustainable business model. 

Having offices in the Netherlands, Canada, USA, Turkey, Ukraine, Singapore, UAE, ETIYA’s products and solutions have been awarded by independent organizations worldwide. 

ETIYA, grounding on the corporate values by focusing on continuous innovation and improvement, aims its employees to exceed every day. 

 If you are 

  •  an innovative 
  •  an agile 
  •  a bold DAYDREAMER   

who is willing to contribute in a leading TECHNOLOGY company, 

  • passionate about INNOVATION 
  • oriented with AGILITY 
  •  fed with COURAGE 

 we are looking forward to your application!


THE GENERAL QUALIFICATIONS OF THIS POSITION INCLUDE THE FOLLOWINGS:

*BS or MS in Computer, Statistics, Electrical and Electronics Engineering or Mathematical Engineering or related fields 

*Good knowledge of CRM Technologies 

*0 - 3 years of experience in PL/SQL

*Results-oriented, analytical thinking, planning and problem-solving skills 

*Strong human relations and communication skills 

*Process development and quality oriented 

*Have no obstacle to travel overseas 

*Male candidates should have no military obligations or postponed for at least two year 

JOB DESCRIPTION

Service CRM products of the institutions, environmental systems and integration of projects that take part in the execution of the second level maintenance and support activities 

Carry out of daily operational activities 

Detection of problems, root cause analysis, finding temporary or permanent solutions or escalation and follow-up to next level solution teams. 

In projects for new solutions take part in the admission process and after 

Understanding and prioritizing the customers needs correctly and realizing the action plans in accordance with the service level and quality standards

Preferred Candidate

No experience preference
Bachelor’s(Graduate), Master’s(Student), Master’s(Graduate)
English(Reading : Good, Writing : Good, Speaking : Good)

Operasyon Uzmanı pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Operasyon Uzmanı Operasyon Uzmanı Maaşları Operasyon Uzmanı Nasıl Olunur? Operasyon Uzmanı Nedir? Operasyon Uzmanı İş İlanları
Hakkımızda

TR: Etiya, kendi geliştirdiği yapay zeka destekli ürün portföyü ile müşteri deneyimini esas alan dijital dönüşüm uygulamaları sunan global bir yazı

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ETİYA BİLGİ TEKNOLOJİLERİ YAZILIM SANAYİ VE TİCARET ANONİM ŞİRKETİ ÇALIŞAN ADAYLARI KİŞİSEL

Detaylı Bilgi

Operasyon Uzmanı pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Operasyon Uzmanı Operasyon Uzmanı Maaşları Operasyon Uzmanı Nasıl Olunur? Operasyon Uzmanı Nedir? Operasyon Uzmanı İş İlanları