warning
İlan yayından kaldırılmıştır

Solution Support Specialist / Ankara

Etiya

Ankara

İş Yerinde

İş Yerinde

Job Type

Full-Time

Position Level

Specialist

Department

IT

IT

Application Count

868 application

Job Type

Full-Time

Position Level

Specialist

Application Count

868 application

Department

IT

Kariyer Image

QUALIFICATIONS AND JOB DESCRIPTION

We welcome team players, who will embrace our culture and values, our innovative and daring approach and our overarching commitment to the betterment of society and the environment!

WHO ARE WE?

We are a global technology company with more than 1200 employees in 3 continents, developing AI-driven digital transformation applications, based on international standards and best practices. We have offices and customers in Turkey, Canada, Ukraine, Netherlands, USA, Singapore and UAE and have been recognized and awarded by independent organizations worldwide.

WHY ETIYA?

Continuous Improvement

We contribute to the continuous improvement of our people through extensive technical, leadership and soft skill training. We offer a dynamic work environment with a unique opportunity to work across diverse international projects as an organization rapidly growing in 3 continents.

Innovative Approach

We offer an innovative work environment by continuous investment in research and development. 

Friendly Atmosphere

We offer a flat, open, fun and warm work environment for our employees balancing our commitment to customer success with our focus on personal development, interests and passions.


QUALIFICATIONS WE ARE LOOKING FOR

  • BS or MS in Computer Engineering, Management Engineering, Industrial Engineering, Statistics or related fields
  • Good knowledge of CRM Technologies
  • 2-4 years of experience in Java and PL/SQL
  • Preferably having previously worked abroad projects
  • Process development and quality oriented
  • Excellent command of written and spoken English
  • 1 - 4 years of experience in SOA preferably in telecommunication sector


JOB DESCRIPTION

  • Service CRM products of the institutions, environmental systems and integration of projects that take part in the execution of the second level maintenance and support activities
  • Carry out of daily operational activities
  • Detection of problems, root cause analysis, finding temporary or permanent solutions or escalation and follow-up to next level solution teams.
  • In projects for new solutions take part in the admission process and after
  • Understanding and prioritizing the customer's needs correctly and realizing the action plans in accordance with the service level and quality standards


Preferred Candidate

2 - 4 years of experience
Bachelor’s(Graduate), Master’s(Student), Master’s(Graduate), Doctorate(Student), Doctorate(Graduate)

Operasyon Uzmanı pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Operasyon Uzmanı Operasyon Uzmanı Maaşları Operasyon Uzmanı Nasıl Olunur? Operasyon Uzmanı Nedir? Operasyon Uzmanı İş İlanları
Hakkımızda

TR: Etiya, kendi geliştirdiği yapay zeka destekli ürün portföyü ile müşteri deneyimini esas alan dijital dönüşüm uygulamaları sunan global bir yazı

Şirket Sayfasına Git
Şirketin Aydınlatma Metni

ETİYA BİLGİ TEKNOLOJİLERİ YAZILIM SANAYİ VE TİCARET ANONİM ŞİRKETİ ÇALIŞAN ADAYLARI KİŞİSEL

Detaylı Bilgi

Operasyon Uzmanı pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Operasyon Uzmanı Operasyon Uzmanı Maaşları Operasyon Uzmanı Nasıl Olunur? Operasyon Uzmanı Nedir? Operasyon Uzmanı İş İlanları