Marketing Supervisor

BAYMAK

Baymak has more than 50 years of experience in the HVAC market and has 2 manufacturing plants in Tuzla-İstanbul, with a total area of more than 60,000 m2. As one of the leading manufacturers in Turkiye, Baymak has always focused on producing goods with advanced technology. Baymak has nearly 1,000 dealers across the country, in addition to more than 2,100 sales points and over 1,500 service technicians. Baymak currently has more than 600 employees and has become a 100% BDR Thermea Group company in 2013.

----------------------------------------------------------------------------------------------------------------------------------------------

We are seeking a highly motivated and skilled Marketing Supervisor to join our dynamic team in the HVAC sector. 

RESPONSIBILTY:

• The role is responsible B2B operations and communication. Mainly focus on loyalty program besides support for market analysis and dealers management.
• Analyze big data and generate customer insights to advise solution approaches,
• Execute Loyalty campaign strategy (plan, develop, launch, execute, monitor, analyze and report),
• Track and execute membership and complain processes.
• Work closely with marketing and sales departments to produce more efficient and effective strategic decisions by the help of customer analytics,
• Follow up campaign KPIs and periodic reports; collaborate with internal units,
• Complete missing information with direct communication of the team or members,
• Maintenance of Loyalty system and improve current processes of loyalty program for better customer experience,
• Oversee and analyze competitors periodically
• Build up 3rd party partnerships for cross-campaigns,
• Brief all stakeholders & 3rd parties for role-related jobs,
• Direct reporting to Marketing and Communication Manager

QUALIFICATIONS:

• University degree: Marketing, Statistics, Industrial Engineering or Business Administration from reputable Universities is preferred,
  
• 6+ years of Loyalty Program management experience,
  
• Well understanding of data management and building insights & stories from data,
  
• Being commercially minded with a strong strategic mindset,
  
• High drive and results oriented spirit,
  
• Excellent command of written and spoken English
  
• Well organized, passionate, self-motivated, customer and detail oriented
  
• Analytical thinker with ability to provide input to and implement strategy.